1.1 The Pack Decouverte here in after referred to as Service is a service of TWA LTD at providing an all in one web presence solution using HTML & CSS coding or Open source solutions according to your package chosen.
Eligible customers must have a registered business and must provide their National Identity Card (NID), Business Registration Number(BRN), certificate of incorporation, a proof of address.
The Customer may use the Service only for its own internal use and the Customer may not resell or distribute the Service, unless expressly stated in writing to the contrary.
Product Offer : ( All prices are VAT exc )
2.1 There are 3 types of offers available with the Pack Decouverte:
• 2.1.1 Web Starter - This offer consists of a 1-5 pages website + 3 emails addresses which is responsive to mobile smartphones.
Web Starter ( 1- 5 pages + 3 emails) ☐ Rs 8050HT + ☐ Rs 345HT per month*
• 2.1.2 Web Essential - This offer consists of a 5-10 pages website + 3 emails addresses which is responsive to mobile smartphones.
Web Essential ( 5 – 10 pages + 3 emails) ☐ Rs 8050HT + ☐ Rs 500HT per month*
• 2.1.3 E-commerce starter - This offer consists of a 10 products pages + 3 emails addresses which is responsive to mobile smartphones.
E-commerce (10 products pages + 3 emails ) ☐ Rs 9500 + ☐ Rs 1000 per month*
2.1.2 Domain name in .com/ .info/ .net is payable in advance. ☐ Rs 3500 HT / year
3.1 The Customer shall nominate a representative who has appropriate knowledge and authority to discuss and implement the Customer’s website strategy.
3.2 The Customer shall be responsible for providing website content including text, photos, videos, and any other related information.
3.3 The Customer unconditionally guarantees that any website related content provided to TWA Ltd is owned by the Customer, or that the Customer has permission from the rightful owner to use these contents and that the inclusion of such material on the Customer's website would not constitute a criminal offence.
Following signature of the Order Form, and provided all content related information is provided to TWA Ltd, a design mockup will be provided to the Customer within
fifteen (15) working days for validation. The Customer shall be required to approve the design mock up within five (5) working days or within such time as may be agreed in writing with the Customer. If the Customer does not respond to the request for approval within the agreed times, TWA Ltd will freeze the design of the Customer’s website.
Should the Customer fail to provide website related content, TWA Ltd reserves the right to extend agreed deadlines for completion of the website.
For any maintenance of the website, the Customer shall send an email to TWA LTD .The maintenance agreement includes twelve (12) amendments or updates per year. Further modifications shall be charged.
The Customer shall, at all times, be bound by and shall fully observe and comply with any and all Third Party Vendor terms and conditions of use whether or not attached to these Specific Terms, including any variations and/or amendments thereto,that is howsoever and/or whensoever notified to the Customer by such third party or by TWA Ltd.
The Customer acknowledges and agrees that it shall be a condition for the Service to be rendered or continue to be rendered (as the case may be), for the Customer to agree to and be bound by and to fully observe such Third Party Vendor terms
Billing and Payment
4.1 TWA Ltd will bill the Customer through the MCB services of Standing Order duly signed by the customer.
4.2 The customer should therefore fill in and signed the Standing Order to be submitted to their respective bank for payment to be done every 3rd day of the each month.
4.3 TWA Ltd shall not be held responsible for undelivered bills and the customer should immediately notify TWA Ltd of any delay or non receipt of bills.
4.4 Payment is due every 3rd day of each month.
4.5 The monthly bills shall become payable as specified in the terms and conditions, Failing of such, a surcharge of 5% shall automatically be applicable on any outstanding balance without the necessity for the fulfilment of any judicial or extrajudicial formality.
4.6 If the invoice and surcharge remain unpaid after a further period of 14 days, TWA Ltd may disconnect the Service, including the domain name. TWA LTD reserves the right to make the domain name available to a third party.
4.7 The payments to be made and the disconnection shall not require the fulfillment of any judicial or extrajudicial formality.
4.8 If the Customer disputes any charge on the invoice, the Customer must first settle the disputed invoice as raised by TWA Ltd by the due date. The Customer must notify TWA Ltd in writing within 14 days of the date of the bill with all relevant information.
4.9 The Customer shall notify TWA Ltd immediately of any change in his/her billing information provided. Failure to communicate any change in such information to TWA Ltd promptly shall discharge TWA Ltd of its obligations without any liability.
After one year engagement, The Customer shall give not less than thirty (30) days’ notice in writing of its intention to terminate this Agreement and not before. Termination will be effective within fifteen (15) working days from the date of receipt of the Customer’s request and all the whole website will be deleted without any backup.